MAC, MACD substitution role with SAC – Vision RECap Support Home

If a key member of the team, such as a SAC goes on leave, you can assign this role and responsibilities to another user for a temporary period.

This can be assigned to a MAC or MACD who can fulfill and substitute for a SAC. Times you may need this substitute or temporary user change:

•SAC goes on holiday or extended leave:

•Smaller organizations may choose to have MAC/MACD absorb the SAC notifications on the specific Assets the SAC is assigned to in Vision RECap.

Steps in substituting a user

MAC/MACD can only step in and substitute for a SAC user and both users must be a team member in the same organisation, They temp SAC user will receive the notifications that the SAC would normally receives within that organisation and for the dedicated asset assignments.

Go to My Team page
Select the specific user who is going on leave or where there is a temporary change of user responsibilities for the SAC member that needs to be fulfilled.
Click The “Substitute user” option
The Substitution assignment window opens.

In this side bar, one user can be selected as a substitute.

Only MACs and MACDs are listed.
Choose one user to be selected.

When the user is selected, the form can be submitted. When the form is submitted, the substitution assignment is done.

Subsitution 1 Screenshot 2025-07-21 144254.png

This is the view of the SAC user profile who has been substituted.

Substituted 3 Screenshot 2025-07-21 145122.png

This is the Team view and the SAC profile who has been substituted. They have a badge that informs the MAC and other Team members they have been substituted.

Substituted 4 Screenshot 2025-07-21 145429.png

Removing or cancelling the substitution:

It is the reverse process from both the My Team page and a specific user’s detail page.

clicking on the “Remove substitution” option must be clicked and action confirmed.
The substituted user (MAC/MACD) stops receiving notifications related to the substituted user (SAC)

Substituted 5 Screenshot 2025-07-21 145634.png

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