If you are downloading underwriting, media or insurance files and receive a processing message, please refer to the below options to
For Insurers
Please refer to the guide below for alternative folder paths to download the full set of Insurer Engagement Summary files.
Important Note:
If you encounter a HTTP ERROR 431, this indicates that the file download request exceeds the allowable size limit. To resolve this, we recommend using the alternative download paths provided below to access the files in smaller, manageable segments.
| Folder Download Path | Download Section | Number of Files |
| Download all | Highest level (Total files) |
| Asset Plan - Download all Gallery Asset Documents Insurance Agreements Other Documents | Middle level (All Asset Files in the Insurance Engagement for that Folder) |
| Download all/ specify folder | Lowest Level (Specified Asset only files) |
Illustration of Path 1.
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