To keep our platform secure we use Anti-Virus (AV) software & reporting to safeguard all Data and complements our permissions and controls framework on the Platform.
When is the Anti-Virus Software triggered?
When a new file is attempted to be uploaded. AV Software scans all files prior to be entered in the Platform.
How often are the AV Software updates?
AV software is continually updated with Open-Source AV improvements.
For assistance using Vision RECap, please use 'Submit A Request' at the top of the page. Notify us of:
- Bugs
- Suggest Improvements
- Ask Questions
Business hours: Monday - Friday at 09:00AM - 05:00PM
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